Frequently Asked Questions
Everything you need to know about your Pwnage gear.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
What is the warranty period for Pwnage peripherals?
All Pwnage hardware comes with a 1-year limited manufacturer's warranty that covers defects in materials and workmanship under normal use.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day return policy for items in original, unused condition with all packaging included. Please note that shipping fees are non-refundable.
Are the mouse sensors compatible with high-performance gaming?
Absolutely. Our mice utilize industry-leading optical sensors with high DPI ranges and zero hardware acceleration to ensure pixel-perfect tracking for competitive play.
How do I update the firmware on my device?
You can download the latest drivers and firmware updates directly from our 'Downloads' page. Simply connect your device via USB and follow the on-screen instructions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.